Optum Bank accounts
If you enrolled in a medical FSA or limited purpose (L-FSA), you should go online
at optumbank.com/Tennessee to create an account and register your new debit card to pay many of your medical expenses that are not already covered by insurance. After
you create your account, you can review your claims activity, upload documentation,
provide claims substantiation (if requested), order an additional debit card and see
your account balances.
If you are enrolled in a dependent care FSA only, you cannot use a debit card, but
you can create an online Optum Bank account in order to see your account balance,
claims, and activity.
You can order an additional Optum Bank Card, your account debit card, once you log in at optumbank.com/Tennessee. New users will need to register first.